Shipping and Returns
Being based in Westfield Manukau, Auckland, New Zealand, we offer Shipping via Overnight Courier to any North Island Address and 2-day Courier for South Island addresses. Each item gives you an estimated "delivered-by" date depending on whether it is located in our shop or warehouse.
Orders made before 12pm NZT on a working day for items in our warehouse will be processed for shipping the same day, while weekend orders will be shipped on Monday.
Orders from outside our warehouse (mostly fairies, dragons and other ornaments) take an extra 2-3 working days to be transferred to our warehouse for processing, and these time frames are reflected in the estimated "delivered-by" date on each product listing.
All orders above $50 receive FREE SHIPPING Nationwide!
You can return any item within 30 days of purchase if the item is unused in its original condition with its original packaging. Just email us to let us know and we can arrange for the item to be picked up and returned by us :)
We'll arrange for any replacements to be sent should there be any damage to the items on delivery, just email us photos of the damaged items and we can organise the rest!