Baby Buddha Backflow Incense Cone Burner

I was delighted when I received it but after using it the first time the blue at the bottom was discoloured by the incense & there’s a strong smoky smell so I had to move it away from where I sit. Also the smell of the incense didn’t help. I was using the Dragons Blood Satya.

I have ordered x2 of the above Buddha. But they sent me a different model. There was purpose of why I have selected this model. Very disappointed.
Hope you will sort this out.

These guys are fantastic to deal with. Great Quality Item and fantastic follow up service.